Refund Policy

Zone Websites’ Refund Policy

This Refund Policy (“Policy”) governs the manner in which Zone Websites (“Company,” “we,” “our,” or “us”) located at Lackland Ave, Piscataway, NJ 08854, United States, handles refund requests from customers. By engaging with our services, you agree to the terms outlined in this Policy.

Introduction

Zone Websites is committed to delivering high-quality website development and digital marketing services. We recognize, however, that there may be occasions when clients wish to request a refund. This Policy outlines the circumstances under which a refund might be granted.

Notice for Refund

If for any reason a client is not satisfied with the services provided by Zone Websites, they may request a refund. Clients must provide us with a written notice of their intent to seek a refund at least 15 days prior to the termination of the service. Requests should be sent to our official email: hello@zonewebsites.us or contact us via phone at +1 866-791-6891.

Refund Process

Upon receipt and approval of a valid refund request, Zone Websites shall process the refund within 48 hours. Refunds shall be made to the original method of payment unless otherwise specified.

Limitation & Exclusions

a. Digital Services : Given the nature of website development and digital marketing services, clients understand and acknowledge that certain services might not have tangible goods that can be returned. The decision to grant a refund will be at the sole discretion of Zone Websites. b. Changes After Approval : Should a client request changes on a project after the work has been approved, additional charges may apply, and these charges will not be eligible for a refund.

Miscellaneous

Clients are encouraged to read this Policy carefully and to contact Zone Websites at hello@zonewebsites.us or +1 866-791-6891 with any questions or concerns about our refund practices.

This Refund Policy is effective as of [05/10/2024] and may be updated from time to time. Clients are encouraged to frequently check this page for any changes and to stay informed about how we are helping to protect the financial interests of our clients. Your continued use of our services after the posting of any modifications to this Refund Policy will constitute acknowledgment of the modifications and agreement to abide and be bound by the modified Refund Policy.